Frequently Asked Questions
ABOUT SKETCHNOTES
What is the difference between Sketchnotes and Graphic Recording?
Graphic recording is the art of translating a conversation, public address, presentation, or panel into words and images in real time and usually created on a large paper or on a drawing tablet and projected on a screen for a live audience. Sketchnotes are similar to Graphic Recording but are created on a small scale usually in a notebook for personal needs.
Why would I want to change the way I take notes?
Research studies have found that we are able to increase our ability to recall information when we combine text and visuals together. Almost 50% of our brain is dedicated to visual processing.
ABOUT THE TRAINING PROGRAM
Do I need to attend all four dates or can I pick and choose the days I’d like to join?
To make the most of the learning experience we ask participants to attend all four dates. We kindly ask that you are able to attend all 4 sessions before signing up.
I am not available on the dates of the program. Will there be other dates announced?
Yes, there will be other dates throughout the year. Please subscribe to our newsletter to be informed of future trainings.
What happens if I miss a session?
We kindly ask that you are able to attend all 4 sessions before signing up. If circumstances change we will address each situation individually.
Will I receive a certificate for this training?
You will receive a certificate of attendance if you attend all 4 sessions.
What happens if I am not able to attend all the session dates of this program?
We would ask that you are able to attend all 4 sessions before signing up. If circumstances change we will address each situation individually.
DURING THE PROGRAM
Day 1 of the program will be self-directed. What does that mean?
It means that on the day you will be instructed to draw along with a video at your own pace.
What materials do I need to participate in the training?
We suggest a black pen, come coloured pens/markers and notebook without lines.
Is it OK for me to use my iPad with my iPencil for the training?
Yes, that is fine.
I’m very interested to attend the training but I’m not good at drawing, will I still be able to learn something?
Yes, this is not an art class and the focus is not on your level of drawing but on developing the skill of capturing and sharing ideas in a visual way.
Will I be able to ask questions during the online sessions?
Yes, you will be able to interact with the trainer and participants throughout the session.
Will there be group work during the online sessions?
Yes, there will be adequate group work during the online sessions to get you practicing sketchnotes.
Will there be homework assignments?
Yes, there will be short homework assignments to help encourage practicing sketchnoting between sessions.
Is there a training manual?
No, there is no training manual for this program at the moment.
Will I receive the slides of the sessions?
Yes, at the end of each session you will receive a copy of the slide presentation.
Will I be able to interact with participants or the trainer outside of the training times?
At the end of the training program all participants will be invited to share their contact details if they wish to stay in touch with each other.
TECHNICAL ISSUES
Once I register, how will I access the online sessions?
You will receive an email with a link to all the online sessions.
Since I have a weak internet connection, I usually keep my camera turned off. Will this technical issue affect my learning?
No, having your camera turned off during the workshop will not affect your learning experience. We will do our best to accommodate to all technical issues you may have.
I am not comfortable having my camera turned on during video conferences. Will this affect my learning?
No, having your camera turned off during the workshop will not affect your learning experience. We respect everyone’s privacy.
Which video conference platform will the online sessions be held on?
The online sessions will be held on Zoom. Please make sure you have the latest version installed.
I’m not confident with video conference software, will I still be able to follow the online sessions?
Yes, we will make sure that all participants will have a smooth learning experience not matter their level of knowledge of the video conference software.
Will I be able to join via my smartphone?
Yes, you are able to join with your smartphone.
Will the online sessions be recorded?
Yes, the sessions will be recorded and will not be shared.
What happens if I’m experiencing technical difficulties during the sessions? (wifi disconnection, electricity loss, etc.)
We would ask that you make sure you have a stable internet connection for the full duration of the training. If circumstances change we will address each situation individually.
CANCELLATIONS
What is the cancellation policy?
Session cancellation – with 5 days’ notice. Please note, we reserve the right to cancel any session with no less than 5 working days’ notice, without liability for any consequential or indirect loss. In this case, we will let you know by email and refund your booking with no charge.
Booking cancellation – with over 7 days’ notice. If you let us know by email more than 7 working days before your course, then we can refund your booking less an administration charge of 10% of the course fee.
Booking cancellation – with 7 days’ notice or less. Unless you let us know by email more than 7 working days before your course, we regret that we cannot cancel your booking. In this case the full fee for the course will remain payable and no refund will be made. Also if for any reason you fail to attend a course that you have booked, the full fee for the course will remain payable and no refund will be made. We are, however, happy to transfer your booking to an alternative participant to attend the course that you have booked in your place. Please let us know as early as you can if you will be unable to attend, and if another delegate will attend instead. Full payment must be received more than 7 working days before a course to guarantee your place.
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